These terms form the agreement between Namaste Journeys Pvt. Ltd. ("Company") and the traveler ("You"). Indian law applies and courts of New Delhi shall have exclusive jurisdiction.
We will make reasonable efforts to accommodate amendments. Any additional costs from hotels, guides, or transport providers will be passed on at actuals.
In rare cases (e.g., extreme weather, political events), we may modify services while keeping value and safety intact. Equivalent alternatives will be offered where possible.
You are responsible for valid passports, visas, permits, and vaccinations. Comprehensive travel insurance covering medical, evacuation, and trip cancellation is strongly recommended.
Please disclose medical conditions that may affect your trip. Follow local guidance and your tour leader's instructions. We reserve the right to decline participation to ensure safety and comfort of all guests.
We act as an agent for independent suppliers and are not liable for acts or omissions of third parties. Our liability is limited to the amount paid for services booked directly with us, except where prohibited by law.
Respect local cultures, wildlife, and the environment. Illegal drugs, harassment, and abusive behaviour are not tolerated and may lead to removal from the tour without refund.
Report issues immediately to your tour manager so we can resolve them on the spot. Formal complaints can be emailed to support@nontaxflem.org within 14 days of trip end.
We collect and process personal data in line with our Privacy Policy.
We are not liable for failure to perform due to events beyond our control, including natural disasters, pandemics, government actions, or labour disputes.
This agreement is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in New Delhi.
By making a payment, you acknowledge that you have read and agreed to these terms.