Effective: 01 January 2025
Namaste Journeys Pvt. Ltd. ("we", "us") is a travel company registered in New Delhi, India. This policy explains how we collect, use, and protect personal information when you browse our site or book a tour.
We process personal data on the basis of consent, contract performance, and legitimate interests such as network security and service improvements. For EU/UK guests, we act as a controller; for some services we are a joint controller with trusted partners (hotels, transport providers, activity operators).
We share only the minimum necessary information with service providers fulfilling your trip (e.g., hotel guest lists, flight details). We sign confidentiality clauses where feasible and instruct partners to use information solely for your service.
Your data may be processed outside your home country when bookings involve global systems. We use secure transmission and reputable providers with industry-standard safeguards.
Inquiry records are kept for up to 24 months. Booking records are retained for seven (7) years to satisfy tax and accounting laws, after which they are securely deleted.
We use essential cookies and limited analytics cookies. You can manage consent through your browser and our on-site banner. See our Cookie Policy.
Subject to applicable law, you may request access, correction, deletion, or portability of your data, and object to or restrict certain processing.
We may update this policy as laws or our services change. Material changes will be highlighted on this page with a new effective date.